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Hello,


I was recently added to a distribution list, and that entire distribution list has been invited to a set of Box folders. Others on my team on that DL have access to those folders, but when I try to access them, I receive this message: njf01HKSX9X13RZ4A73AA65VKS3T6.png


This folder does exist, and I am confirmed as a member of the DL. Please advise as to where else this issue could be coming from. 

Hi Ruth, 


Welcome to Box Community and glad to help!


You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist. 


Thanks for posting! 


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