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Question

Cannot access folder

  • May 23, 2025
  • 1 reply
  • 57 views
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I have been invited to collaborate in the folder but I cannot access this folder. What should I do?

    1 reply

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    Hi Maylis, 

    Welcome to Box Community and I'm here to help! 

    As you receive a collaboration invite please ensure that you've accepted this invite. 

    If the folder remains inaccessible despite accepting the collaboration invite. Please open a new ticket and contact Product Support for assistance. 

    Thanks for posting! 

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