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Cannot access Box Link

  • May 23, 2025
  • 1 reply
  • 40 views
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I cannot open this box link

 

I have an account with BOX and this link is sent from someone with an account with BOX. Why can't I open this link?

Best regards;

Gary Beneduci

 

    1 reply

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    Hi Gary, 

    Welcome to Community and glad to help! 

    To ensure the right people have access to shared content, you can configure access controls on a Box Shared Link as follows:

    • People with the link (public/open) - Anyone with the link can access the item and no Box account is required.
    • People in your company - People within your same Box enterprise, and people who have a Box account with the same email domain, can access content.
    • Invited people only - Only people who have been invited to the item (folder or file) can access the content.

    You may contact the owner/sender of your shared link URL. 

    Hope it helps! Let us know if you have questions, 

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