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My team cannot access our Box account. 


I tried clicked on a shared box link we created and got the below message. Trying to contact box support but do not see an email or customer support phone number I can call?


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@ Box Support - please help ASAP.  My team cannot access any of our company files.


 


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Hi Karley,


Welcome to Box Community! 


It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch. 


Thanks for posting! 


@ Box Support - please help ASAP.  My team cannot access any of our company files.  See Case #3256821 and # 3258989.  We had the SAME issue last year when we renewed our yearly subscription...this is getting beyond frustrating! fdq01JKC6E2V043B8ERFWR0A7WVKN.pngxql01JKC6DSYNKKXYZRXQH5F30R5W.png




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