Cannot Access Box | Community

My team cannot access our Box account.

I tried clicked on a shared box link we created and got the below message. Trying to contact box support but do not see an email or customer support phone number I can call?

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@ Box Support - please help ASAP. My team cannot access any of our company files.

Hi Karley,

Welcome to Box Community!

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.

Thanks for posting!

@ Box Support - please help ASAP. My team cannot access any of our company files. See Case #3256821 and # 3258989. We had the SAME issue last year when we renewed our yearly subscription...this is getting beyond frustrating!

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