Can't access files/folders that have been shared. I can see list of available files/folders but can't open, view, save, or download any of them.
Question
Cannot access any files at all.
Hi George,
Welcome to the Box Community, I'm happy to help!
Did you receive an invitation to collaborate in those contents or did you receive a Shared link? To know the different between collaboration and using shared link, please take a look at this article.
Also, do you mind sharing a screenshot of your workflow when trying to access the shared items and what you see on your end.
Looking forward to hear from you!
Regards,
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