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Question

cannot access 2FA changed number

  • August 18, 2025
  • 1 reply
  • 25 views

changed phone number for 2FA.  please help

1 reply

Rona Box
  • Community Manager
  • August 18, 2025

Hi ​@mmdescalzo

Welcome to Box Community and we’d love to help regain your Box access.  

I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting, and we hope to get this sorted very soon!