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Question

Cancelling the trial account ASAP

  • May 22, 2025
  • 1 reply
  • 15 views

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I have set up a trial account but have decided that I would like to close the account before the trial period expires. How do I go about doing this? 

Thank you for your help!

1 reply

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Hi AGG G,

Welcome to the Box Community!
 
I'm happy to help. 
 
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
 
Best,