Skip to main content
Question

Cancelling new account

  • May 27, 2025
  • 1 reply
  • 13 views

Forum|alt.badge.img

I just set up a new account in error.  I already had an account from my accountant.

1 reply

Forum|alt.badge.img
  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi William,

Welcome to the Box Community! I'm sorry for the confusion. Let me help.

Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
 
Best,