Cancelling account

Hi Vi, 

Welcome to Box Community and glad to help! 

In response to your query, you may refer to this link: https://support.box.com/hc/en-us/community/posts/16240638484115-I-want-to-cancell-my-business-account

Thanks for posting! 

PLEASE CANCEL MY ACCOUNT AND REFUND MY CREDIT CARD IMMEDIATELY!!

IT IS VERY, VERY FRUSTRATING THAT I CANNOT GET A REAL PERSON TO EITHER TALK TO ME OR EMAIL ME.