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Question

Cancellation of my Account

  • May 27, 2025
  • 1 reply
  • 7 views
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I have been charged to my credit card for my account which I no longer want.

How can we do this and have the transaction reversed

 

Ashley 

    1 reply

    C
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    Hi Ashley, 

    Welcome to Box Community and I’m here to help!

    To cancel, we have a self-serve option where you can end your Box subscription yourself and please follow the instructions here according to your account type.

    Meanwhile, if you would prefer to work with our team, please contact our Cancellation team via cancel@box.com.   

    Thanks for posting! 

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