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Question

Cancellation and refund

  • May 22, 2025
  • 1 reply
  • 15 views

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I used a trial.
I canceled the contract, but there was a charge.
Is it possible to get a refund?

1 reply

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Hi,

Welcome to the Box Community! 

I'm sorry for the trouble. 

This would be best addressed by our Billing Team billing@box.com at or call 0808 189 0504.
 
Best,