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Cancellation and Refube

  • October 5, 2025
  • 1 reply
  • 100 views

I did not authorize $500 in charges.

 

Please cancel my account and provide a refund. 

      1 reply

      Rona Box
      • Rona Box
      • Community Manager
      • October 6, 2025

      Hi ​@Stacey484737, 

      Welcome to Box Community, and we’re glad to assist! 

       

      It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from Box Product Support team will reach out through email. 

       

      Thanks for posting, and we hope to get this sorted out very soon. 

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