(Canada) Unable to process your payment information

Question

Trying to signup for a box.com paid account
Canadian, with Canadian based Mastercard and AMEX credit card
Tried both cards, different formatting of postal code etc. I keep getting 'unable to process your payment information' errors
 
Wish I could open a support ticket directly instead of posting on this forum

community-manager · Answer

Hi Nathan,Welcome to Box Community and glad to help!You may reach out to our Sales team to assist with your Account upgrade, here's how:Submit a contact form at this page: https://www.box.com/quote/View package options and live chat sales (available during US business hours) at this page: https://www.box.com/pricing/Hope it helps!

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