Skip to main content
Question

Can you recalculate my storage space?

  • May 23, 2025
  • 1 reply
  • 13 views

Forum|alt.badge.img

Hi.
Can you recalculate my storage space please?
File deletions almost never free up space, so every 2 weeks it's full.

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

Hope it helps!