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Question

Can't View Box.com on Chrome

  • May 22, 2025
  • 2 replies
  • 12 views

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so when i log in box, i see this

re-install browser: done

clear all history: done

it still looks like this

BOX1_1W4YtnoAiBG7-tl-B-vJMg.png

2 replies

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Hi Nguyen, 

Welcome to the Box Community!

I've seen this happen to other users having network issues in the past, have you tried connecting to a different network to see if it makes any difference? 

Also, please try to disable add-ons from your browser and/ or disable your firewall and then try connecting to Box.com again.

If you continue encounter issues, please go ahead and submit a ticket to https://support.box.com/hc/en-us/requests/new for support to further help investigate.

Best,


Forum|alt.badge.img

hi Fance,

thank you for your reply

i don't think this problem happens due to network connection. When i use Firefox or Opera, i can view full page normally

and i also try to turn off all browser extension, no change at all