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Question

Can't Upgrade to Business Plan

  • May 23, 2025
  • 3 replies
  • 9 views

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I put in the details, credit card, etc., and the upgrade won't go through. Unfortunately, it isn't obvious on the support site how to create a ticket. Help!

3 replies

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Hi there, 

Welcome to Box Community and glad to help! 

As for your upgrade issue, we encourage you to reach out to our Sales team instead (https://www.box.com/pricing).

Rest assured that a member of our team will assist for you to successfully upgrade your Box subscription. 

Thanks for posting! 


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I have the same problem, with diferrent cards


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Problem solved ???

I got it too !!!