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I put in the details, credit card, etc., and the upgrade won't go through. Unfortunately, it isn't obvious on the support site how to create a ticket. Help!

Hi there, 


Welcome to Box Community and glad to help! 


As for your upgrade issue, we encourage you to reach out to our Sales team instead (https://www.box.com/pricing).


Rest assured that a member of our team will assist for you to successfully upgrade your Box subscription. 


Thanks for posting! 

I have the same problem, with diferrent cards

Problem solved ???


I got it too !!!

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