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Can’t submit support ticket

  • May 23, 2025
  • 1 reply
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I recently upgraded to a paid membership and have an urgent support question but the option to submit a ticket is not available. Please advise.

    1 reply

    Forum|alt.badge.img

    Hi Matthew, 

    Welcome to Box Community and glad to assist! 

    Looks like you're already working with a member of our team to help address your concern through email. Please keep an eye to your email to continue working with our team. 

    Thanks for posting! 

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