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Question

Can’t submit support ticket

  • May 23, 2025
  • 1 reply
  • 15 views

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I recently upgraded to a paid membership and have an urgent support question but the option to submit a ticket is not available. Please advise.

1 reply

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Hi Matthew, 

Welcome to Box Community and glad to assist! 

Looks like you're already working with a member of our team to help address your concern through email. Please keep an eye to your email to continue working with our team. 

Thanks for posting!