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Question

Can’t sign in to my email that is on this account.

  • May 22, 2025
  • 1 reply
  • 13 views

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I would like to reset my password. Only problem is I don’t have access to the email that is being used anymore. Can you enter in manually to add me or switch emails ?

1 reply

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Hi Ras, 

Welcome to the Box Community!
 
This might require some account specific information, so I've submitted a case to Box Support on your behalf.
 
You should be receiving an email confirmation shortly.
 
Thanks for reaching out and let us know how else we can help!
 
Best,