Question

Can´t sign in becuse my old phone crashed and can´t use authenticator

How can I recover my box account, I don´t have access to the authenticator app and can´t provide the 6 digit code.

Can anyone help me solving this?

Thank's in advance

Hi Bruno,

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!

Sign up