My login is using my Gmail credentials to log me in, but I need to setup a password for Box Sync. When I go into my profile and try and add a password, I get an error message.
Help?
Hi there,
Welcome to Box Community and glad to assist!
Looks like you should reset your password, please follow the steps below.
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
Hope it works!
So it THINKS it works, but when I login, it takes me through the Google sign in (no way to put in the password) and when I look at my profile it says I don't have a password setup.
I need this so I can use Box Sync, which doesn't like the password I just setup. See below.
Does ANYONE have any suggestions? I see that I'm not the only person having this problem, but does anyone have a solution?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.