Hi,
I made my box account by signing in with Google. When I try to set a password, I get an error message saying "There was a problem changing your password". This is a time sensitive problem because not having a password is preventing me from accessing a data set shared by a client. Can someone please assist?
Thank you,
Jingjing
Hi Jingjing,
Welcome to Box Community and glad to help!
It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch.
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