Created account using a Google sign in, but now it wont let me set a password for the account. Need to do so in order to access a shared folder.
The same thing happened to me- I was invited to access a shared folder but never set an original password. I signed out and hit the reset password link on the main screen, then I created a password, was able to login and accept the invitation. Hope this helps!
Hi Dennis,
Welcome to Box Community and glad to assist!
To setup your password, please follow this process:
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
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- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.