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Question

Can't set access level 'company' in Shared link during the trial period of Business plan.

  • May 22, 2025
  • 3 replies
  • 53 views
C
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I am in the trial period of the Buisness plan.
I am trying to write a source code to add a shared link in node.js

However when I throw a request to the API with the access level set to 'company', I get an error as follows

403: Forbidden

code 

BOX1_I_qRvBTUCu9TuWb-PkJ5HQ.png

No 'company' is a select option.

BOX1_gcHOfOp0YlQocw8VvdUD1g.png

Is it possible to set these parameters during the trial period?
Or is there some other reason for this?

    3 replies

    C
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    Hi, 

    Do you see these options in the Admin console? This is where those settings are configured. 

    BOX1_kDCP3CpM2LcIaejxiSNviA.png

     

    Thanks, 

    Alex, Box Developer Advocate

    C
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    Thanks for the reply.

    This is my Admin Console screenshot. the 'Content & Sharing' page doesn't seem to be showing the required fields and options.

    What do I need to do to see the settings required to create a share link that can only be accessed within the company?

     

    BOX1_0MoQXuKtC3QuzrRh_-YRMQ.png

    My Account Type

    BOX1_EoqqSlYDS2A9HOXbkx3ROw.png

     

    C
    Forum|alt.badge.img

    I imagine this is due to the license tier then. I'm not for certain. You would probably need to ask this in our regular support forum... Let me switch this post to that forum and someone should be able to help. 

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