Can't seem to find the page

Question

While everyone in my team can access the file, for me, the Box online says "Oops! We can't seem to find the page you are looking for."

community-manager · Answer

Hi Abhishek,Welcome to the Box Community!We usually see this message if you access a content using a Box account linked to a different email than what was invited to access the content.Please make sure that when accessing a content, you are logged in to the Box account that is linked to the exact email address the invitation was sent to.Best,

Sign up

Community access is available only with a Box Account.

Sign in to the Box Community

Community access is available only with a Box Account.