Hi.
First day with Box.com .We acquired several licenses for our company.
I’m trying to open a case, there is no option I can find to do that.
First problem:
I’m trying to convert from member to Co-Admin. I’m getting the error “Unable to save your changes. Please try again.” all the time.
Second problem:
I’m adding another user and getting error “User belongs to another enterprise” looks like this user is still attached to the time we had a trial from box.
There is no way to create a ticket, I need help.