I have gained access to multiple folders, but can see only 1. Although I am receiving daily updates for notifications on my email, but still can't view them over the portal.
Question
Can't see all folders
Hi Japtegh,
Welcome to the Box Community, I'm happy to help!
This would be something our Support team would like to investigate with you and may require specific account information.
It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
All the Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.