Can't save from Mac in Word to Box

Hi Scott, 

Welcome to the Box Community, I'm happy to help!

Do you encounter any sort of error message when saving your Files to Box? Can you share it here so we can take a look?

Could you please provide more details on your workflow when you encounter this issue?

Additional information will help us understand that issue and the troubleshooting tips we can provide you.

Best Regards,

I'd like to follow up. We're getting a "Disabled by Administrator" message, which is a problem since I'm the Admin and I can't see where I can change preferences to allow this. Can you help? See screenshot.