Skip to main content
Question

can't resume upload

  • May 23, 2025
  • 2 replies
  • 10 views

Forum|alt.badge.img

(im not good at english)

i can't resume upload at box mobile.

i clicked displayed uploading list ,but nothing starts.

arrows surrounded by a yellow circle go round and round.

 

i’d like to upload this file or delete this file.

i’d like to move  this file from upload list.

2 replies

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and glad to assist! 

  • What is the Operating System in your mobile device? 
  • Are you uploading to your Box for mobile application or through your mobile device's browser? 
  • Is there an error message or did the upload just stopped? 

Looking forward to hear from you! 


Forum|alt.badge.img

Thanks.

What is the Operating System in your mobile device?
→Android 13
 Box 6.17.8
Are you uploading to your Box for mobile application or through your mobile device's browser?
→mobile application
there an error message or did the upload just stopped?
→upload just stop