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Question

Can't reset 2 factor MFA after getting new phone

  • May 27, 2025
  • 1 reply
  • 60 views

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I got a new phone and can't reset 2 factor MFA 

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Jennifer, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

Thanks for posting!