Skip to main content
Question

Can't remove 2FA

  • May 23, 2025
  • 1 reply
  • 13 views
C
Forum|alt.badge.img

Hi there,

 

there is a bug where I can't remove 2FA, it says it's removed and then reappears after refreshing. I try to remove and replace with Email or SMS and it says neither are valid. Very frustrating bug. 

    1 reply

    C
    Forum|alt.badge.img

    Hi Hunter, 

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

    Terms of ServiceAccessibility statement