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Hi there,

 

there is a bug where I can't remove 2FA, it says it's removed and then reappears after refreshing. I try to remove and replace with Email or SMS and it says neither are valid. Very frustrating bug. 

Hi Hunter, 

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!