After I add an email in Link Personal Email, any confirmation mail cannot be received in my mail box.
The mail I used is valid and can receive mail directly from other mail addresses.
May I have your help? Thanks,
Question
Can't receive confirmation mail when linking personal email
Hi there,
Welcome to Box Community and happy to assist!
I have created a new case and a member of our team will contact you through email. Please keep an eye out.
Thanks for posting!
I'm having the same issue - I set up my personal email and the verification email will not send. I've added @box.com on the safe senders list and all. Can someone from Tech Support please assist?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.