I am not able to access or open any of my box files. I have changed my password and then i get a message to contact support.....how do i do that....i need an email or chat to explain my issues. I have had this box account since windows 8 and have not gottten any updates at all...i need assistance asap.
Question
Can't reach support person
Hi there,
Welcome to the Box Community!
I'm sorry for the confusion. I'm happy to help.
Box Desktop applications support the two latest major versions (64-bit).
For details, please take a look at this article:
I suggest that you sign in to Support.box.com > Support > Contact Support in order to submit a case.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.