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Question

can't purchase a plan

  • May 22, 2025
  • 1 reply
  • 11 views

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despite trying 5 different credit cards and manually entering each piece of data I can not purchase a paid plan

1 reply

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Hi Christine,

Welcome to the Box Community!
 
This would be best addressed by our Billing Team at billing@box.com.
You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".
 
Best,