Question
Can't play music
I have share file to the box
Can't play it
I have logged out and back in
Turned my phone off and on again
Deleted file and saved again
Checked for updated
Cleared acache
Also the songs that do play , they play over other songs , very frustrating
Hi there,
Welcome to the Box Community, I'm happy to help!
Sorry to hear about the trouble previewing music from the Box app. May I know what specific audio file type are you trying to play in Box?
Also, what phone are you using? Can you make sure that you have the latest OS and Box application installed on your phone?
I look forward to hear from you!
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