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Can't open Excel on BOX online

  • May 27, 2025
  • 2 replies
  • 19 views

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Can't open Excel on BOX online (must be downloaded)
I would like to know how to operate it online.

I tried changing the extension or creating a new file and uploading it, but it didn't work. I have also checked the files of other projects, and the folders created by other companies are OK, but the folders created by our company are not.

dtz01HZKQR4PQVQWE0BNDVSG811P6.pngPlease tell me why Excel online cannot be selected.

 

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there,  

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

what was the answer??