Trying to change email addresses. Added the new email, verified it fine. When I try to make the new email primary, the error dialog is: “there is a problem updating your primary email.”
What do I need to do to change my email? Btw, using the web browser client as the iOS snd iPadOS apps don’t show the profile.
Thanks in advance,
Mike
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Hi Michael,Â
Welcome to Box Community and glad to assist!Â
Please access the Box website through your browser and change your primary email address.Â
Hope it works!Â
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