Can't login to Box Drive Win11

Hi Joe, 

Welcome to Box Community and glad to assist! 

Please make sure that you've clean uninstalled Box Drive, please see the complete instructions below. 

Windows:

1. Quit Box Drive
2. Uninstall the application in the Control Panel.

Before removing all traces of Box Drive from your machine, first ensure that all hidden folders are visible.
To view hidden files and folders in Windows:

1. In the Windows taskbar, open File Explorer.
2. At the top of the File Explorer window, click View.
3. In the View menubar, click Options and select Change folder and search options.
4. At the top of tthe Folder Options window, click the View tab.
5. In Advanced settings, check Show hidden files, folders, and drives.
6. At the bottom of the window, click OK.

To remove all traces of the Box Drive application from your machine:

1. Go to C:\ProgramData\Box and delete the Box subfolder.
2. Open Registry Editor and delete HKEY_LOCAL_MACHINE\SOFTWARE\Box\Box.
3. Go to C:\Users\[USER]\AppData\Local\Box and delete the Box subfolder.
4. Open Registry Editor and delete HKEY_CURRENT_USER\SOFTWARE\Box\Box.
5. If the machine has multiple user accounts, login using each user account and repeat steps 3 and  4.

Once you do, kindly reinstall your Box Drive Application through  this link. 

Hope it helps! 

This changed nothing.

I am still unable to get the Box app to work.

yes, i have the same issue.... after doing and trying ALL this... time consuming and utterly frustrating