When I try to add my Box account/files to WPS Office on my iPhone I get the above message, which also tells me to contact Box Support. Can anyone help? Here's a screen grab of the message.
Don
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Hi Don,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
Thanks for your patience and let us know how else we can help!
Regards,
Thank you for you very prompt and helpful reply. It is much appreciated!
I read the emails sent and saw the ticket created. I'm looking forward to hearing from Support. I'm happy to supply any other information needed.
Best,
Don
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