Can't get past this - Mac OS Catalina

Hi Konrad, 

Welcome to the Box Community, I'm happy to help!

Can you follow the steps in this article to 'Manually Reset Box Drive' on your Mac: https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics

If the issue persists, please let us know so we can furher investigate and provide more troubleshooting tips!

Best regards,