I need to submit a help request. I have changed my email & generated an email verification link but I keep getting a 403 Forbidden link. I have tried all the troubleshooting ideas you have sent to others (updating browser, clearing cache, disabling firewall & extensions & restarting machine. None have worked. Can someone help me with this?
Question
Can't get email updated
Hi
Welcome to Box Community and we’re glad to assist!
I understand that you’ve already tried all the relevant troubleshooting steps to resolve the issue but to no avail. At this rate, I’ll go and submit a case so that the Box Product Support team would reach out instead.
Thanks for posting, and please keep an eye out!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.