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Can't find files

  • May 23, 2025
  • 1 reply
  • 13 views
C
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I'm getting emails about new files being uploaded to an account 'Triad/Triad Radio but can't access them

    1 reply

    C
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    Hi there,

    Welcome to the Box Community! I'm happy to help.

    Let me ask if you are part of this folder and the reason why you are receiving these emails. Also, please check your Box account if you are seeing a shared folder for this email notification.

    Would be emails be coming from a collaboration invitation? If this is correct then have you accepted this invitation?

    Best,

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