Need help finding and restoring files.
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Hi Matt,
Welcome to Box Community and glad to assist!
Notes:
- When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash.
- If you are removed as a collaborator from a file or folder that you've deleted, you no longer see that item in Trash. To see the item in Trash, you must be again added as a collaborator to that item.
If you have trouble finding your deleted file, try the filter and search functions in trash.
- To search to through trash:
- Navigate to your Trash folder.
- Toward the top, click the Search Files and Folders
- In the box that displays, enter any search parameters.
- Check Only search inside of “Trash.”
- Press Enter.
- You can also use filters such as "Items I own," "Items I deleted"
For more details, please see this article.
Hope it helps!
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