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Question

Can't enter shift key in Box Notes

  • May 27, 2025
  • 1 reply
  • 7 views

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Recently, I can not enter shift key in box notes.

For example, when I want to enter capital A, I push shift and [a] key.

But. [A] is not display in box notes. I see it as not response.

Please help.

 

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Takafumi, 

Welcome to Box Community and glad to assist! 

It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

Thanks for posting!