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Question

Can‘t edit Google docs anymore

  • May 22, 2025
  • 2 replies
  • 11 views

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I‘m preparing a very important demo and editing is not working in box.com anymore. I tried many things and have no idea anymore.

2 replies

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Hi there, 

Welcome to the Box Community!
 
This would be something our Box Support team would like to investigate with you and may require specific account information. 
 
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
 
Thanks for your patience!
 
Regards,

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Hi there, one of our clients is having trouble editing a file. please advise