I'm experiencing file downloads I cannot download files from the box app to my cell phone. When I go to the Box app for the permissions I don't see storage I just see microphone camera location. I can upload but forget downloads. Any idea how to fix this.
Question
Can't download from box
Hi there,
Welcome to Box Community and glad to help!
Can I confirm the Operating System running in your mobile device? Also, are you getting an error message that you can share with us?
We'd love to hear back from you!
I could not get it to work period.. I literally had to reset my phone and then it worked even deleting box and reinstalling it didn't work so I don't know if it's something in my phone or whatever I did a virus scan nothing came up. So I don't know.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.