I get the error 'There was a problem changing your password.' when trying to create a password after 'signing up' via Google. Please address ASAP - why is your support system like this??
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Hi James,
Welcome to Box Community and glad to help!
- Navigate to the Box login page: http://app.box.com/login
- Sign in with the email address you currently use with your Box account.
- If you do not know the password, click or tap Reset Password.
You may also clear your browser's cache and cookies or use your alternate browser.
Hope it works!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.