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Hi, i misunderstood creating an account through my school and created one with my school email individually. I need to create a new account through school with that email, but even though I deleted the account the email is still marked as "already taken". I need help to set up that account, and that the old one can be confirmed as deleted. Help!

Hi Signe,


Welcome to the Box Community.


This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.


Thanks for posting!


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