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Question

Can't create a password, can't sign in into Box Drive on Windows

  • May 23, 2025
  • 2 replies
  • 19 views

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Hey, I'm trying to sign into the Box Drive app on Windows and the sign-in process never completes. The browser opens, I sign in using Google, Box Drive is focused again, but it stays on the "complete the sign-in process in browser" page.

I tried creating a password for my account instead of signing in using Google, but that also fails with "Can't create the password".

2 replies

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Hi Pavel, 

Welcome to Box Community and glad to help!

It shows that you've worked with a member of our team. If you have additional questions please let us know in this forum. 

Thanks for posting!


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I have a similar experience... I try to login to box drive which opens my browser. I authenticate with google but box drive still prompts me to log in.