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Question

Can't connect Android phone via MIXPLORER, OFFICE or File Explorer to BOX

  • May 23, 2025
  • 2 replies
  • 39 views
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Hi I used to be able to connect external apps as the ones mentioned in the title to BOX, now it gives the same error. Please see attached image for the error. 

Steps to reproduce:

  • In external app select BOX as a storage provider.
  • In box logging page Input loggin credentials, press next
  • In box logging page input 2fA, press next
  • Error apperas with message = "Sorry we coudnt find that page" 

    2 replies

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    Hi Alejandro, 

    Welcome to the Box Community, I'm happy to help!

    It seems these integrations were developed by a third party. Unfortunately, we have limited knowledge on how the integration works, thus I would recommend to reach out to the developer for support. 

    I apologize that I can't help you directly here, but I can at least get you pointed in the right direction.

    Thanks for reaching out and let us know if you have any questions!

    Best Regards, 

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