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Question

Can't complete the login 2-factor authentication

  • May 23, 2025
  • 1 reply
  • 18 views
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User ID [information redacted]

has been able to login to Box in the past using 2 factor MFA.  He can enter his user ID and password but MFA is no longer working for him.

    1 reply

    C
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    Hi Steve, 

    Welcome to Box Community and glad to help!

    Since this is a log in issue, please have the affected user to submit a ticket here. 

    Thanks for posting!

     

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